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Our Partner Support Program

Working with eXroid means you will not only get access to our world class innovation, but also the expertise and experience of building a clinical service from ground up and scaling it at pace.


Our team will provide personalised support to both commercial teams as well as the clinical staff and marketing teams in the form of training, online and face to face, marketing assets that can be locally adapted and clinical operations support for patient pathway management.

a group of physicians

What can you expect from the program?

The partnership will be tailored to your needs, so that it works perfectly whether you are an established hospital group building out your portfolio or an individual doctor looking to branch out into private practice for the first time.

PRE-LAUNCH:

1. Introductions:

2. Getting set for your first clinic:

2. Getting set for your first clinic:

Multi-disciplinary meeting with attendees from all departments on both sides to understand your business model and how we can support you:


Clinical training requirements agreed and dates booked for observation/training clinic attendance.

2. Getting set for your first clinic:

2. Getting set for your first clinic:

2. Getting set for your first clinic:

We provide you with a full evaluation guide to introduce and clinically assess the eXroid technology system and the benefits for you as a practitioner and for your patients. This includes:


Asset packs to help design printed and digital materials to market your service.


Asset packs to help design printed and digital materials to market your fo9r staff training.


Patient pathway design and spec of requirements needed for launch (medical questionnaires, consent etc.)


Training/observation clinic provision.


Patient baseline and outcome evaluation.





3. Mobilisation:

3. Mobilisation:

3. Mobilisation:

Ongoing support to implement the treatment smoothly and provide you with full support in introducing the service into your clinical practice and to your patients. 


Support to adapt all our materials to your local branding. 


Patient pathway set-up and access to training of administration staff and patient service teams. 


Website and marketing channel launch support.

4. Post-Launch

3. Mobilisation:

3. Mobilisation:

Running a holiday sale or weekly special? 

Definitely promote it here to get customers excited about getting a sweet deal.

eXroid®: Fully Regulated and Accredited

As a medical device manufacturer, eXroid® equipment is developed and manufactured in the UK to high standards of quality and safety. We are proud to hold CE certification and ISO 13485 certification through the British Standards Institution (BSI).


Our treatment has been independently evaluated by the National Institute for Health and Care Excellence (NICE), which has published two sets of guidance supporting the use of the treatment as safe and effective (IPG525 and MIB201).


In the UK, eXroid® is a registered and regulated service provider with the Care Quality Commission (CQC), reflecting our commitment to maintaining the highest standards of patient care and service delivery.

The eXroid® service is also PCI DSS compliant, providing patients with reassurance around the security of their payment information.


Our UK heritage and established clinical experience provide a strong foundation as we work with healthcare partners internationally to bring eXroid® to patients in markets around the world.

Contact Us

Drop us a line!

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Contact our team for doctor's clinics using eXroid across Australia and New Zealand

If you have any questions then please don't hesitate to contact our team at eXroid Australia

eXroid Australia - PlasMed Pty Ltd

Head Office: 18/310-312 Governor Road, Braeside VIC, 3195 Australia

enquiries@exroid.com.au 1300 458 893

Hours

Mon

09:00 am – 05:00 pm

Tue

09:00 am – 05:00 pm

Wed

09:00 am – 05:00 pm

Thu

09:00 am – 05:00 pm

Fri

09:00 am – 05:00 pm

Sat

Closed

Sun

Closed


Copyright © 2026 exroid.com.au - All Rights Reserved.

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